— Effective Date: June 11 2024—
Welcome to Pirate Life Theatre ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.piratelife.ca (the "Site"), use our services, or interact with us.
Personal Information We Collect
Contact Information (e.g. name, address, telephone number or e-mail address);
Payment Information (e.g. credit and debit information);
Photos and Likeness (e.g. photos and videos captured during escape room activities);
Service-Specific Information (e.g. age and birthdate of a guest requesting alcohol);
Survey Information (e.g. information provided in your responses to our surveys);
Website Preferences (e.g. online settings and preferences on our Websites);
Job Application Information (e.g. biographical information)
How We Collect Information
Directly from You (e.g. ticket purchases, newsletter subscriptions, or contacting us);
Automatically (e.g. cookies and similar technologies when you visit our Site);
From Third Parties (e.g. social media platforms if you link your accounts)
Use Of Information
Provide and manage our services, including processing transactions and delivering tickets.
Communicate with you, including responding to inquiries and sending updates and promotional materials.
Improve our Site, services, and customer experience.
Comply with legal obligations and protect our legal rights.
Personal information collected by Pirate Life is not disclosed to other parties.
Protection Of Information
We safeguard your Personal Information with physical, electronic, and procedural security measures that are suitable for the sensitivity of the information we handle. These measures are designed to protect against loss, theft, and unauthorized access, disclosure, copying, use, or modification. Only employees, agents, contractors, legal and accounting professionals, service providers, partners, and representatives of Pirate Life who need access to your Personal Information for their work will be granted such access. Please note that you provide and transmit all Personal Information at your own risk.
Cookies
Our website uses both "sessional" and "persistent" cookies. Cookies are small text files provided by web servers to track your browser settings as you navigate the site. Persistent cookies are stored on your hard drive, while session cookies are kept in temporary memory and deleted when you close your browser or shut down your computer. We use cookies to store your preferences, record session details such as geographic preferences, log user-specific information on the pages you access or visit, develop insights about your interests, and customize website content based on your browser type or other provided information.
You can disable cookies through your browser's settings. Please refer to your browser's help function for instructions on how to disable cookies. Be aware that disabling cookies may affect the functionality of certain features on our website.
Unsubscribe Practices
E-Mail: By signing up for our newsletter you agree to receive electronic messages from us. If you initially choose to receive e-mail from us, but subsequently choose not to receive e-mail from us, please follow the unsubscribe instructions on the Websites, in our e-mail or contact us.
Online Posts: If you wish us to remove any content featuring your Personal Information from any of our Websites, please contact us at the information listed below.
All users have a right to access, correct, and/or delete their personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Pirate Life Theatre
(800) 300-2732
adventure@piratelife.ca
Thank you for trusting Pirate Life Theatre with your personal information. We are committed to protecting your privacy and providing a safe and enjoyable experience.